Shipping Schedule/Shipping Charges

Striderite.com orders can be shipped to any of the following locations: the 50 United States, APO/FPO addresses, Puerto Rico and US Virgin Islands. You will receive your purchase through Standard Delivery within 7-10 business days from your order date. You will receive your Express Delivery within 3-4 business days from your order date.


Standard & Express Delivery options are available to the 48 contiguous states. You will receive your purchase through Standard Delivery within 7-10 business days from your order date. You will receive your Express Delivery within 3-4 business days from your order date.


Shipments to Non-continental U.S. states and territories must ship using Express Delivery. A $10 surcharge will be applied to orders shipped to Alaska, Hawaii, Puerto Rico and US Virgin Islands. Your purchase will be delivered 3-4 business days from your order date. Orders to APO/FPO, Guam and the US Virgin Islands will be shipped via United States Postal Priority. You will receive your purchase within 7-14 business days* from your order date.

*Stride Rite is not responsible for late shipments caused by USPS delays.


Shipping for striderite.com Orders

 

Standard

Express

Up to $34.99 $4.99 $14.00
$35 to $49.99 $6.99 $14.00
$50.00 to $74.99 $6.99 $20.00
$74.99 to $149.99 FREE $20.00
$150.00 and over FREE $26.00


Shipping for striderite.com Orders for Rewards Members

 

Standard

Express

Up to $34.99 $4.99 $14.00
$35 to $49.99 FREE $14.00
$50.00 to $149.99 FREE $20.00
$150.00 and over FREE $26.00

A $2 surcharge applies to any order with a $0 total for processing.
Gift Card-only orders and orders shipped to P.O. Boxes and APO/FPO will be shipped USPS and may take extra delivery time.*
*Stride Rite is not responsible for late shipments caused by USPS delays.


Canceling Orders

Orders can ONLY be canceled by striderite.com Customer Service. You must call striderite.com Customer Service at 1-800-299-6575 to see if the order can be canceled. Please be aware that Customer Service is available Monday through Friday, between 8:00 a.m and 5:00 p.m. EST. The best time to cancel your order is within 15 minutes of placing it on the website. The longer you wait the greater the chance the order has passed through our system to the warehouse and the order will have to be shipped. You will then have to return the merchandise for a refund.

 
  • © 2014 Stride Rite Children's Group LLC
  • The stride rite keyhole shape is a trademark of SRL, LLC. All rights reserved.
Call us:
1-800-299-6575
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